Itram - Izinga Transport Management

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izinga

Izinga Access, the company was formed in 1994 and soon embarked on a number of impressive entrepreneurial business initiatives. These business initiatives focus on:
· Creating customer loyalty through excellent service
· Facilitating excellent service through the use of technology

Izinga Access’ business strategy has a strong focus on providing customer communication services and solutions in the following industries:
· Public Transport (itram)
· Banking
· Insurance
· Retail

The development of Communication technology, Customer Relationship Management software and Internet e-commerce solutions are also part of our core strengths. Customer Communication Services include the co-sourcing, outsourcing and in-sourcing of call center services. These business areas all have complementary elements that contribute to the success of Izinga Access.

While Izinga Access’ management is aware of the opportunities in the Internet industry it has positioned itself to grow from its more traditional information industries business base. Its first Internet ventures, together with the University of Cape Town, are focusing on providing the medical industry with e-commerce-enabled continuing professional development learning opportunities and medical information database services.

Strategically the company will continue to expand its business, organically, in these areas, but it will remain receptive to opportunities that may arise in related or Internet industries.

It will also focus on exploiting opportunities with its communication software solutions in the national and international software market, especially in the SME’s communication and Internet industries.

Risk Solutions International (Pty) Ltd., the niche market Insurance underwriting management company that provides underwriting management and product development services, continues to show exceptional organic growth and provides the Group with resources to finance many of its developments which include products and services.
The Group will continue to expand and consolidate its growth in the focused business areas.