Izinga Transport Management Services
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Izinga Access (Pty) Ltd.
 
 

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4. CORRECT TICKETS AND CHANGE

Passengers must examine their tickets upon purchase in order to establish the correctness of the destination and change tendered by the Itram kiosk agent

5. REFUNDS

No refunds will be made for cancelled trips already paid for.

6. BOARDING AND DISEMBARKING

Passengers may not board a vehicle when it is full, nor may they board or alight from a vehicle when it is in motion. Any unauthorized action is done at the passenger’s own risk. The Company, its servants and agents are not liable for any injury or damage arising from such unauthorized action.

7. OCCUPATION OF SEATS

A passenger must take his/her seat immediately upon boarding a vehicle. A passenger may not occupy platforms, stairs or other unauthorized portions of a vehicle or extend any portion of is/her bodies beyond the framework of a vehicle except when necessitated momentarily in the process of boarding or disembarking from a stationary vehicle, otherwise the passenger do so at own risk and the driver, Company, its servants and agents are not liable for any injury or damage arising form such unauthorized action.